Survey

1. How much time do you typically spend on a single shopping session online?

A. Less than 15 minutes

B. 15-60 minutes

C. 1-2 hours

D. More than 2 hours

2. Do you talk to customer service chatbots?

A. Yes, if it's the only option

B. No, I wait for a human

C. I find them helpful

3. What makes a shopping website easy to use?

A. Clear navigation

B. Good search function

C. Fast loading

D. Simple checkout

4. How often do you return items you bought online?

A. Frequently

B. Occasionally

C. Rarely

D. Never

5. How important is a store's layout and ambiance to you?

A. Very important

B. Somewhat important

C. Not important

6. How do you feel about self-checkout machines?

A. I prefer them

B. I use them if lines are short

C. I prefer a cashier

7. Do you enjoy cooking with new ingredients you buy?

A. Yes, I love experimenting

B. Sometimes

C. I stick to what I know

8. How do you usually discover new products?

A. Social Media

B. Search Engines

C. Email Newsletters

D. Word of Mouth

9. Have you made any online purchases this week?

A. Yes

B. No

10. How often do you shop for fitness or sports equipment?

A. Regularly

B. Occasionally

C. Rarely

D. Never